Hello, this issue could be caused by multiple factors. Here are some possible solutions:
1. Upgrade your graphics card driver to ensure it is compatible with 3DMAX.
2. Disable all unnecessary plugins and scripts and try reopening 3DMAX with basic configuration.
3. Close other programs and processes in Task Manager to ensure your computer resources are fully dedicated to running 3DMAX.
4. Try installing 3DMAX on another hard disk drive to ensure there are no issues with your hard drive.
5. If you can find the corresponding error code, search and see if it provides any solutions.